Setup assistance
Use the in-app Launch Guide for earning rules, rewards, branding, theme extension and first-order verification.
Read the FAQHow can we help?
Find setup guidance, report a problem or request a review before launching your loyalty program.
Technical support
Email your store domain, page URL, expected result and a screenshot. Never include passwords or Shopify access tokens.
Email supportPrivacy request
For access or deletion requests, include the Shopify store domain and the type of request. Customer requests should normally begin with the merchant.
Privacy detailsInformation that helps us resolve an issue
- Shopify store domain, such as example.myshopify.com
- Whether the issue is in Shopify Admin or the storefront
- The exact action taken before the problem appeared
- Order number or webhook time when relevant
- Browser and device type
Support email: support@greatshub.com